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Cancellation Policy
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Cancellation Policy
1. Order Cancellation
Orders can only be canceled before they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
2. Pre-Orders
For pre-ordered items, cancellations are allowed up to 24 hours before the expected ship date. Pre-orders canceled after this period may be subject to a restocking fee as detailed in our Restocking Fee Policy.
3. Refunds
If you cancel your order before it is shipped and you have already paid for it, we will refund the entire amount to the original method of payment.
4. Exceptions
Some special order items or custom-made products may not qualify for cancellation once the order has been processed. Please review the specific product's cancellation policy at the time of purchase.
5. Late or Missing Refunds
If you’ve done all of this and you still have not received your refund yet, please contact us at info@vishalperipherals.com.
6. Contact Us
For any concerns or questions regarding your order or to initiate a cancellation, please contact us immediately at info@vishalperipherals.com.