Store Policies
Cancellation Policy
When and how you can cancel an order, and what is deducted from your refund.
5% fee
if cancelled before dispatch
Cancel by email
helpdesk@vishalperipherals.com
Free changes
address or upgrade, before dispatch
Not cancellable
promo, pre-order & custom builds
- You can cancel any order before it is dispatched. A nominal 5% cancellation fee will be deducted from the refund amount to cover payment gateway charges, packaging expenses, and order processing costs.
- To cancel, email us on helpdesk@vishalperipherals.com
- If the order has already been dispatched and is in transit, a 5% cancellation fee and applicable two-way courier charges will be deducted from the refund amount. The refund will be initiated once the item is received back and verified by us.
- If you need to modify your order (change address, upgrade a product), contact us via email before dispatch. No cancellation needed; no additional fee charged.
- If we cancel your order for any reason, such as a stock issue a full 100% refund with zero deductions will be issued.
Note: Products purchased on special promotional pricing, pre-order listings, or custom/built-to-order configurations are not eligible for cancellation once confirmed. Cancellations are not accepted for: change of mind, wrong selection by the customer.
Still have questions?
Our help desk is available 11:00 AM – 7:00 PM. Keep your order number handy.
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