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Description
About This Product
Equipped with an advanced USB-C® E-Mark chip, this multi-monitor mini dock is compatible with USB4™ hosts and devices, featuring everything you need, from triple video outputs to 10Gbps USB™ ports, as well as 100W Power Delivery pass-through charging.
This USB-C® mini dock supports DisplayPort™ 1.4 and Multi-Stream Transport (MST), giving you the ability to create a dual or triple 4K workstation with two HDMI™ and a DisplayPort™ output. It provides three USB™ SuperSpeed 10 Gbps ports (1 USB-C® and 2 USB™ Type-A) for peripheral connectivity or downstream charging, an SD™ & microSD™ 4.0 memory card reader/writer to manage your media files, and a Gigabit Ethernet port to access a wired network. It also supports Power Delivery 3.0, providing up to 100W pass-through charging to power the connected peripherals and charge your host laptop with a USB-C® power adapter.
Features
- • Advanced USB-C® E-Mark chip integrates USB4™, Thunderbolt™ 3 and Thunderbolt™ 4 compatibility
- • Backward compatible with USB™ 3.2/3.1
- • Three SuperSpeed USB™ 10Gbps downstream ports (1 USB-C® and 2 Type-A) to connect peripherals
- • Charge and power connected laptop and peripherals with 100W Power Delivery
- • SD™ & microSD™ 4.0 memory card reader/writer for media storage and transfer
- • Easily add a wired network connectivity with the Gigabit Ethernet port
- • Plug-and-play, no driver installation required
- • Extending one display up to 3840 x 2160 @ 60, easily switch to a higher refresh rate of 2560 x 1440 @ 144 via HDMI™ or 1920 x 1080 @ 240 via DP™ Port to enjoy your gaming under Windows® OS.
- • Supports dual 4K 60 Hz or triple 4K 30 Hz (2 HDMI™ and 1 DisplayPort™) on compatible USB-C® laptops with DisplayPort™ 1.4 alt mode with MST support*
System Requirements
- • Available USB-C® port that supports DisplayPort™ alternate mode and USB™ Power Delivery 2.0 or 3.0
Please refer to the manufacturer of your computer for more information about your device - • The host device must support DisplayPort™ 1.4 to achieve 4K resolution at 60 Hz, main DisplayPort™ 1.4 devices are listed as follows:
- • Macbook Air® 13" 2019 or later
- • Macbook Pro® 15" 2017 or later
- • Macbook Pro® 16"
- • iPad Pro® 11"/12" 2018 or later
- • Surface™ Pro 7
- • Surface™ Laptop 3
| Hardware | |
| Warranty | 2 Year Limited |
| Host Connector | 1 - USB-C® Male |
| Video Output | 2 - HDMI™ Female 1 - DisplayPort™ Female |
| Power Source | Bus-powered or self-powered |
| Network Interface | RJ45 (Gigabit Ethernet) |
| Audio Supported | Yes |
| Ports |
|
| Performance | |
| Maximum Display Resolution | 3840 x 2160 |
| Maximum Display Refresh Rate | Windows® (MST) 3840 x 2160 @ 60 Hz 2560 x 1440 @ 120 Hz 1920 x 1080 @ 144 Hz |
| Maximum Data Transfer Rate | 10Gbps |
| Displays Supported | 3 |
| Compatible Networks | 10/100/1000 Mbps |
| Audio Channel | 2.1 via HDMI™ |
| Power | |
| Power Delivery | Up to 100W via USB-C® |
| Power Consumption | ≤ 650 mA |
| Input Current | Up to 5A |
| Input Voltage | Up to 20V |
| Output Current | Up to 4.25A |
| Output Voltage | Up to 20V |
| Physical Specifications | |
| Color | Space Grey |
| Enclosure Type | Aluminum |
| Cable Length | 7.87 in. (20 cm) |
| Product Height | 5.8 in. (148 mm) |
| Product Width | 2.17 in. (55 mm) |
| Product Depth | 0.67 in. (17 mm) |
| Product Weight | 4.36 oz (123.5g) |
| Storage Temperature | 0 to 155°F (-17 to 68°C) |
| Storage Humidity | < 85% non-condensing |
| Operating Temperature | 30 to 116°F (-1 to 41°C) |
| Operating Humidity | < 85% non-condensing |
Special Notes
- • A host laptop without MST support can only connect to one additional monitor
- • The MST protocol is not currently supported by macOS® or Chrome OS™. The display output is limited to mirrored mode when connected.
- • A 4K-capable display is required for obtaining the 3840 x 2160 resolution
- • If connected to a USB™ 2.0 host port, or if using a USB™ 2.0 host cable, performance may be limited
- • If connected to a DisplayPort™ 1.2 device, performance will be limited to 3840 x 2160 @ 30 Hz (Windows®)
- • The mini dock can connect to a USB-C® port that doesn’t support Power Delivery, but it will not pass power through the connected device
- • If you are using high-powered USB™ devices, attach a USB-C® power adapter to the power delivery port to ensure maximum performance. To avoid disruption, do not remove the power adapter while copying files.
- • We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the adapter at a time
Package Contents
- • 1 - JCD397 4K60 Elite USB-C® Triple-Monitor 10Gbps Mini Dock
- • 1 - Quick Installation Guide (QIG)
Shipping & Return
Shipping Policy
1. General Information
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
- Standard Shipping: 3-5 business days
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Damages
Vishal Peripherals is liable for any products damaged or lost during shipping. If you received your order damaged, please take the video of unboxing and share through mail at support1@vishalperipherals.com.
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